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Refund policy
Spirèlle Return & Refund Policy
Thank you for shopping with Spirèlle, we’re committed to making sure you’re satisfied with every purchase.
To be eligible for a return, products must be unused, unopened, and in their original condition,any product that has been opened, used, or tampered with will not be eligible for return.
How to initiate a return
Send us an email at info@spirellebeauty.com to request a return. Once approved, we’ll share the return instructions, including the shipping address. Returns sent without prior authorization won’t be accepted.
Have questions? Feel free to reach out to us anytime at info@spirellebeauty.com
Damaged or incorrect items
If your order arrives damaged, defective, or you received the wrong product, please contact us right away so we can make it right.
Exchanges
Looking to exchange an item? The quickest way is to return the original product and place a new order once the return is accepted.
Refunds
Once we receive and inspect your returned item, we’ll let you know if the refund has been approved. If so, the amount will be refunded to your original payment method.
We're here for you
For any concerns, feedback, or additional assistance, contact us:
📧 info@spirellebeauty.com
📱 +96178701204
Note: Return shipping costs are the customer’s responsibility, unless otherwise stated.